Trust is the product. Every agent, brokerage and owner on BAANLYY carries a Trust Score and a verification badge — earned, never bought. Here's exactly how we verify professionals, what goes into the score, and how renters and buyers should read it.
Thailand's property market runs on relationships and reputation, but consumers arriving from abroad have no easy way to tell a trustworthy professional from a risky one. The Trust Score fixes that — it turns identity, service quality and track record into one honest, visible signal. It cannot be paid for, and we never rank professionals for money.
A new profile that hasn't completed identity checks yet.
Can create a profile and draft listings, but appears clearly labelled as unverified and ranks below verified professionals.
Government ID · selfie match · phone · email · LINE · current brokerage · business card.
The Verified badge clients look for, a ranking boost, and full lead routing to your own inbox.
Company registration · office address · website · a reviewed company profile, on top of agent verification for each member.
Showcase a whole team under one verified brand, with shared credibility across every agent's listings.
Government ID · ownership or lease-authority documents · a recent utility bill · phone · email.
List your own property directly, clearly labelled as owner-listed and trusted — no agent markup implied.
A Trust Score of 85+ sustained over time — earned, not bought. Built on reviews, responsiveness and listing quality.
Top placement in agent results, an Elite badge, and priority eligibility for featured content.
The Trust Score is a weighted blend of six factors. Identity carries the most weight because trust starts with knowing who someone is — but service and track record decide who reaches the top.
A high Trust Score and a Verified badge mean the professional's identity is confirmed and they have a strong track record on BAANLYY. Treat it as a confidence filter, not a guarantee: it tells you who you're dealing with, not that a specific property, price or contract is right for you. Always verify the property, the paperwork and the legal title yourself before you pay a deposit. Pair this with our relocation hub, area pages and market analytics to make a fully informed decision.
Create your free profile, complete verification, and start building your Trust Score today.
BAANLYY verifies identities where possible but does not guarantee ownership, listing accuracy, legal title, property condition, availability, pricing or investment returns. The Trust Score is an informational signal, not financial, legal or professional advice. All users perform their own due diligence. See our Terms.