Royal Thai Police — Immigration Bureau, Region 5
IMPORTANT CORRECTION: Chiang Mai Immigration's well-known former Promenada Mall service point closed permanently in 2020 -- foreigner services moved back to the main office at 71 Moo 3, Airport Road, Suthep, on 25 March 2020. Any guide, forum post or map listing still pointing to Promenada for immigration business is out of date; confirmed directly from Chiang Mai Immigration's own official site, the current and only main office is on Airport Road near Chiang Mai International Airport.
The office handles the full range of immigration business for Chiang Mai residents: 90-day address reporting, annual extensions of stay, TM30-related checks, re-entry permits and certificates of residence. Its official contact channels are the national immigration call centre (1178) and the office's own line (+66 (0)53 201 755), with email tm.chiangmai@hotmail.com.
Address: 71 Moo 3, Airport Road, Suthep Sub-district, Mueang Chiang Mai District, Chiang Mai 50200
Hours: Standard Immigration Bureau hours are Monday-Friday, 8:30 AM-12:00 PM and 1:00 PM-4:30 PM, closed weekends and public holidays -- this matches the pattern confirmed for other provincial immigration offices, but was not independently re-confirmed on Chiang Mai Immigration's current site, so call ahead to verify before an important visit.
Phone: Call centre 1178 · Office tel +66 (0)53 201 755 · Fax +66 (0)53 277 510
Getting there: Near Chiang Mai International Airport on Airport Road (Suthep sub-district), reachable by car, motorbike, songthaew or Grab -- outside the old city moat, roughly a 10-15 minute drive from most central Chiang Mai neighbourhoods.
BAANLYY does not represent or speak on behalf of Royal Thai Police — Immigration Bureau, Region 5. Hours, required documents and procedures can change — always confirm current details on the agency's own official site or by phone before visiting. Visit the official Chiang Mai Immigration website →
Primary and official sources are cited above. Government rules, fees and procedures in Thailand change over time and vary by office; always confirm current requirements with the relevant authority before relying on them. BAANLYY never takes paid placement in editorial content.
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